Returns handled end to end. Refunds, still yours to decide.

ReLo takes returned items off your hands, assesses their condition, and gives you a clear report to decide. We execute fast — recovering value and turning fair, quick refunds into repeat customers.

Ship it to ReLo

Once a customer requests a refund, it can come straight to us. No double handling on your end.

We assess the condition

Every return gets a thorough condition assessment — AI-leveraged, backed by our team — with a report ready within minutes.

You make the call

We send you the report. You keep full control of the refund decision — we just propose the handling.

We handle the rest

Resale, repair, or return to you — whatever you decide, we execute and keep you updated.

Four outcomes, your decision

1. No Issue Found2. Faulty, Not Sellable3. Repairable4. No Fault Found